Account Manager - Plombon Insurance

Plombon Insurance is a leading and rapidly growing insurance agency committed to providing comprehensive insurance solutions tailored to the unique needs of our clients. With a diverse portfolio of insurance products and a dedication to exceptional customer service, we pride ourselves on offering peace of mind to individuals, businesses, and families alike. As we continue to expand our presence in the insurance industry, we are seeking a motivated and dynamic Account Manager to join our team.

Job Overview:

The Account Manager at Plombon Insurance will play a pivotal role in maintaining and expanding our client relationships, while ensuring the highest level of customer satisfaction. As an integral part of our organization, you will work closely with clients to understand their insurance needs, provide expert guidance, and facilitate the renewal process. In this client facing role, you will also identify opportunities to cross sell and up sell insurance products, contributing to the agency's growth and success.

Account Manager - Key Responsibilities:

Client Relationship Management:
- Cultivate strong relationships with clients and serve as their primary point of contact for insurance related matters.
- Proactively assess clients' insurance needs and recommend appropriate coverage adjustments.
- Ensure clients receive prompt and exceptional service, addressing inquiries and resolving issues effectively.
Policy Renewals and Maintenance:
- Coordinate and manage the renewal process, ensuring clients are informed and prepared for policy renewals.
- Monitor policy changes, endorsements, and updates, and communicate them to clients as necessary.
Sales and Upselling:
- Identify cross-selling and upselling opportunities by understanding clients' evolving needs.
- Collaborate with the sales team to offer additional insurance products that enhance clients' coverage.
Risk Assessment and Analysis:
- Evaluate clients' risk profiles and make recommendations to mitigate potential risks.
- Stay updated on insurance industry trends and changes to provide informed guidance.
Documentation and Reporting:
- Maintain accurate and up to date client records, policies, and documentation.
- Prepare reports on account status, sales, and client satisfaction as required.
Compliance and Regulations:
- Ensure compliance with insurance regulations and internal policies.
- Stay informed about industry regulations and communicate any necessary changes to clients.

Qualifications:

Bachelor's degree in Business, Finance, or a related field (preferred).
Proven experience in account management or a related role within the insurance industry.
Strong knowledge of insurance products, policies, and regulations.
Excellent communication and interpersonal skills.
Problem-solving and analytical abilities.
Customer-focused with a dedication to delivering exceptional service.
Proficient in using insurance management software and tools.

Benefits:

Competitive salary and commission structure.
Health, dental, and retirement benefits.
Opportunities for professional development and advancement.
Supportive and collaborative team environment.
Ongoing training and education in the insurance field.

If you are a results oriented, client focused individual with a passion for the insurance industry, we invite you to join the Plombon Insurance team. Take the next step in your career by applying for the Account Manager position and contribute to our mission of safeguarding our clients' futures through comprehensive insurance solutions.

Application Instructions:

To apply for the Account Manager position at Plombon Insurance, please submit your resume and a cover letter detailing your relevant experience and why you are an ideal candidate for this role to jobs@plomboninsurance.com. Please include "Account Manager Application - [Your Name]" in the subject line of your email. Plombon Insurance is an equal opportunity employer and encourages applications from candidates of all backgrounds.